Delivery and returns
Delivery
All Mireya Studio orders are carefully prepared in our workshop in France, then shipped within 24 to 48 working hours .
We collaborate with reliable carriers to ensure fast, tracked and secure delivery.
Estimated delivery times:
- 🇫🇷 France: 3 to 6 business days
- 🇪🇺 Europe: 4 to 7 business days
- 🌍 International: 5 to 10 business days
Once your order has been shipped, you will receive a confirmation email with your tracking number to track your package in real time.
Delivery costs:
- Free delivery on orders over €60 in mainland France 💌
- Below, the fees are calculated automatically at checkout.
💡 Double-check your address before confirming your order — an error can delay delivery.
Returns & Exchanges
We want you to love your jewelry as much as we do 💖 If not, you have 14 days after receipt to return or exchange it.
Terms :
- The jewelry must be unworn and in its original packaging .
- Earrings cannot be returned for hygiene reasons.
- Return shipping costs are the responsibility of the customer, except in the case of an error or defective product.
Procedure :
- Contact us at contact@mireya-studio.com with your order number.
- We will send you the instructions and return address.
- Upon receipt, your exchange or refund will be processed within 5 to 7 business days.
Quality Guarantee
Each Mireya piece of jewelry is covered by a 6-month warranty against any manufacturing defects or abnormal wear of the plating.
Our team remains available for any assistance or maintenance advice requests.
💬 A question? Contact us via the form or by email, we'll reply within 24 business hours.